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Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Qualifications
- Bachelor’s degree in data science, Information Systems, Business Analytics, Computer Science OR equivalent work experience. In total 10+ Years of experience.
- 10 years + Project Management experience
- AWS or Azure Data certifications.
- 7-8 years of experience in data wrangling, profiling, testing tools.
- 7-8 years of experience in some of these technologies: Power BI and/or Tableau, PowerApps, Alteryx and/or KNIME
- 5-6 years of experience in Cloud platforms: AWS and/or Azure
- Proficient in complex SQL and Excel
- Exposure to Python or R
Responsibilities
- Data Democratization related activities to drive data drivel decision making
- Develop and maintaining interactive dashboards and reports using Power BI, Tableau, and PowerApps
- Develop data workflows and automation using Alteryx, KNIME, or similar data analytics tools
- Analyze customer behavior, supply chain metrics, and manufacturing KPIs to support operational decision-making
- Collaborate cross-functionally with engineering, manufacturing, sales, and digital product teams
Compensation: $65.00 - $75.00 per hour
About Us
The company is passionate about CX. The collective experiences in leadership roles across firms enable CCS to bring passion, perspective, data-driven decision making to guide, advise, and support organizations throughout their CX journey.
- We are a “people” company.
- We are a flat organization.
- We believe the best idea win.
- We believe in radical truth.
- We attract strong-minded people with fierce intellect.
Mission Statement:
CCS is recognized as a leader in the Contact Center space. Our longstanding history and industry-leading position speak to our success in providing CX solutions centered around the leaders in contact center solutions and strategic technology partners that empower organizations to actualize ROI and sustain a truly competitive advantage in a fast-changing CX environment.
(if you already have a resume on Indeed)
